Sometimes new customer wanna get a sample first to check design and quality before batch order, as factory we can understand.
We'd like to and always provide sample making service to our customer.
But we also meet several times terrible experience after sample making, for example further no batch order as they said, because they only need one customzied print sample. These experience really makes us very frustrated.
Actually, make a customzied sample need spend even more time, process, energy and questions need solved as batch production. Especially on busy production season(October - June). (There are many pottensial cost behind sample making)
So if your order less than 10pcs and want a sample at the same time, pls make 10pcs in production directly, do not make sample first then procede rest 9pcs. Unless you confirm you have batch order in further.
Factory produce SUP more than 500pcs each day, in production view, 10pcs are sample too, not ony 1pc is sample.
If you really need a SUP board to test quality, maybe you can ask for supplier a sup in stock send you.